4. Delivery Estimates
Estimated delivery windows are provided by carriers and are not guaranteed delivery dates.
NUVIDA PEPTIDES
Shipping Policy
This Shipping Policy explains how NuVida Peptides processes, ships, and supports orders. The details below are general policy terms and may be updated as operational information changes.
1. Order Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays are processed on the next business day.
- Processing times may be longer during peak periods, launches, or weather disruptions.
2. Shipping Methods
Shipping options are shown at checkout based on your delivery address. Available carriers and service levels may vary by region.
3. Shipping Rates
- Shipping rates are calculated at checkout based on destination, package weight, and selected service.
- Promotional free shipping, when available, is applied automatically by campaign terms.
5. Tracking Information
Tracking details are sent by email once your order is packed and handed to the carrier.
6. Address Accuracy
Customers must enter complete and accurate shipping details to avoid failed delivery.
7. Lost, Delayed, Or Stolen Packages
Once a package is transferred to the carrier, transit delays may occur outside our direct control. If tracking appears stalled or a package is marked delivered but not received, contact support so we can assist with the carrier claim process.
8. Damaged Shipments
If your order arrives damaged, contact support within 48 hours of delivery and provide clear photos of the shipping box, label, and product condition for review.
9. International Shipping
International shipping availability may vary. Customers are responsible for any customs duties, taxes, import fees, or local clearance requirements applicable in their destination country.
10. Policy Updates
We may update this Shipping Policy from time to time. The latest version will always appear on this page with an updated effective date.
Questions About Shipping?
Contact NuVida Peptides support with your order number and shipping details, and our team will assist you as quickly as possible.
